FAQs

How can I contact support at HZstores?

You can email us at support@hzstores.com where our customer service team will be happy to help you with whatever you need!

 

Do you ship worldwide?

While shipping times may vary, we do in fact ship world wide!

 

Where do you ship from?

We ship from a wholesaler that sells quality Gildan cotton shirts.

 

How long will it take to receive my order?

Orders usually have a shipping time of 6-9 business days but please allow up to 14 business days as delays can occur depending on the shipping location. If there are any concerns or issues regarding shipping, please feel free to contact our support team.

 

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) along with PayPal payments.

 

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account despite our issuance of the refund.